Shipping policy

 

SHIPPING & PROCESSING FEE

Our shipping and processing charges are intended to compensate Fantam BRANDS for the cost of processing your order, handling and packing the products you purchase and delivering them to you. For further information please refer to our Shipping & Payment Policy: Privacy Policy – Fireball Lifestyle

PAYMENT

While availing any of the payment method/s offered by us, we are not responsible or take no liability of whatsoever nature in respect of any loss or damage arising directly or indirectly to you including but not limited to the following: (a) lack of authorization for any transaction/s; (b) or exceeding the present limit mutually agreed by you and between your “Bank /s”; (c) or any payment issues arising out of the transaction; (d) or decline of transaction for any other reason/s.

All payments made against the purchases /services on Fantam Brands.com by you shall be as against the MRP displayed on the website and shall be in terms and conditions of the third party Online Payment Gateway Services as adopted and applicable to your transaction as approved by Fantam BRANDS. Before shipping your order to you, we may request you to provide supporting documents (including but not limited to Govt. Issued ID and address proof) to establish the ownership of the payment instrument used by you for your purchase. This is done so as to ensure a safe and a full proof online shopping environment to our users.

Fantam BRANDS may employ Razor Pay, PayPal and such other third party facilities, for Payments on the Website. Such payments can be made through the electronic or through Cash on delivery transactions, as may be permitted by Fantam BRANDS which shall be at its sole discretion. Use of such third party services will be governed by their User Agreement, Seller Terms, Conditions and other rules and policies as may be required and applicable for your nature of activities.

DELIVERY

FANTAM BRANDS endeavours to deliver the products in 7-10 days but in no manner can the contract be repudiated if Fantam BRANDS fails to deliver any one or more products in the stipulated time frame. However, if you fail to take the delivery of the goods, Fantam BRANDS may at its discretion charge you for additional shipping cost.

LOSS IN TRANSIT

Fantam BRANDS shall make all endeavours to deliver defect free products to the purchasers. Fantam BRANDS does not take title to any returned items purchased by the user unless the item is received by FAMTAM BRANDS. Any item purchased on our website does not qualify for any return unless the product delivered is damaged or has manufacturing defects. The defective and/or damaged goods so received shall be communicated to FAMTAM BRANDS within 48 hours of its receipt. Any communication received after 48 hours of delivery shall not qualify for return unless expressly covered by the product warranty even in case the said product has been wrongly delivered.

Fantam BRANDS holds the sole discretion to determine whether a refund can be issued. For further information please read our Returns & Exchanges Policy:Privacy Policy – Fireball Lifestyle